Support

Magenta Research strongly believes that best-in-class applications and technical support is an integral part of Magenta’s offering. While products from Magenta Research are amongst the most reliable products in the industry, Magenta’s success has also come as a result of providing industry leading pre-sales and after-sales support. Magenta’s applications engineering staff has helped propose optimal, cost effective solutions for some of the most complex installation in the world. Magenta’s technical support staff is always available to assist during time-critical installation and can help troubleshoot any issues encountered during the usage of products.

Please do not hesitate to contact us for assistance. While customers worldwide can contact Magenta’s support directly at anytime by email and during normal work hours by phone, timely support by phone or email can also be obtained by contacting the local distributor or reseller.

Distributors

Magenta Research Technical Support

Phone hours: 9:00 - 17:00 (EST: GMT -0500)
Phone: +1-888-520-7479
Email: tech.usa@tvone.com